Kay Jewelers in Meriden, CT Open now

Reviews about Kay Jewelers

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  July 09, 2020, by A Google User
  just bought an engagment ring for my girlfriend, it wasnt the right size so we brought it back to get sized correctly. About two weeks later the ring comes in and it is all twisted and bent! looks nothing like how it should! so we ordered a new ring to be made in her size, but apparently it has to be sized twice before it fits...never heard of that before...so we kept the ring that was bent just so she can have a ring for christmas time. well,we get back home from the jewlers that same night, and the stone pops right out! My fiance is very upset and now we have to wait two months for our ring...very poor service and very unpleasant employees to talk too!
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  November 24, 2019, by Rakesh Kumar
  I bought a diamond ring for my wife for which i paid 1700$, it only lasted for 5 months!!! One of the diamonds fell out of the ring. After paying this much for the ring, if diamond comes out of the ring within a year you can think of the quality. When i went back to store with complain they did replace diamond free of cost. But was it really free!!! Not really, They charged me 80 dollars in the name of labor cost. Obviously it was an indirect way of charging customers. Will never go again to Kay and neither i recommend anyone to go their.